Frequently asked questions

General

What is Mathema Stars?

Mathema Stars is a professional tutoring service that provides qualified, experienced tutors across various subjects to help students achieve academic success. Our mission is to support students in their learning journey and help them unlock their full potential.

What subjects do you offer tutoring for?

We offer tutoring in a wide range of subjects, including Mathematics, English, Science (including Biology, Chemistry, and Physics) and more. We also provide tailored support for exam preparation and specific curriculum requirements.

Are your tutors qualified?

Yes, all of our tutors are experienced professionals with teaching qualifications. They have extensive experience in their respective subjects and are passionate about helping students succeed.

What age groups do you cater to?

We offer tutoring from Year 7 up to GCSE and A-Levels. Our sessions are customised to meet the needs of each individual student.

How do I book a session?

You can book a session by contacting us via our website, email, or phone. Our team will help you schedule a suitable time with one of our tutors.

Tutoring sessions

Are tutoring sessions conducted online or in person?

Currently we offer online tutoring sessions.

How long are the tutoring sessions?

Tutoring sessions typically last one hour, however we can adjust the duration to meet the student’s specific needs and learning goals.

Can I reschedule or cancel a session?

Yes, you can reschedule or cancel a session. We kindly ask that you notify us as soon as possible if you need to make any changes.

Do you offer group tutoring?

Yes, we provide both one-on-one and group tutoring sessions. Group sessions are a great way to collaborate with peers while benefiting from expert guidance.

How do I know if tutoring is helping my child?

Our tutors provide regular feedback on the student’s progress.

Payment and Pricing

How much do your tutoring sessions cost?

Our pricing depends on the subject, level, and type of session (one-on-one or group). Please contact us for detailed pricing information.

How do I make a payment?

We accept payments via bank transfer. Payment details will be provided upon booking via invoice.

Are there any additional fees?

There is a £15 admin fee.

Referral program

Do you have a referral program?

Yes! Our referral program rewards clients for referring friends and family to Mathema Stars. Contact us to learn more about the benefits and rewards available.

How do I refer someone?

You can refer someone by sharing your positive experience with them and providing them with our contact details. Make sure they mention your name when signing up to ensure you receive your referral reward.

Data privacy

How is my personal information protected?

We take data protection seriously. Please review our Privacy Policy for detailed information on how we handle your personal data and ensure its security.

Do you record online sessions?

No, we do not record online sessions unless specifically requested and agreed upon by both the tutor and the client.

Become a Tutor

How can I become a tutor with Mathema Stars?

If you are a qualified teacher or an experienced tutor, you can apply to join our team by filling out the application form on our website or by emailing us directly.

What qualifications do I need to become a tutor?

We require tutors to have relevant teaching qualifications and experience in their subject areas. Passion for teaching and a commitment to helping students succeed are also essential.

How do tutors get paid?

Tutors are paid weekly for the sessions they deliver. Payments are processed based on the agreed payments.

Can't find what you're looking for?

If you need further assistance, please don't hesitate to contact us. We're always here to help!